With the inmate debit phone account, family and friends can pre-pay for phone calls from inmates.įamily and friends can send in money to GTL AdvancePay Service via options noted below for deposit in the inmate's debit phone account. Previously, inmates only had the option of making collect calls to family and friends. What is a debit phone account and how is it different than the collect only system?īeginning in September 2002, a debit phone account was added for each inmate. Inmates are not allowed to receive phone calls unless it is an emergency situation and/or permission has been granted by the Warden. It is the responsibility of an inmate to request or arrange for the use of a non-monitored phone for confidential attorney/client matters. Notices are posted near inmate telephones advising the inmate that their call may be monitored and/or recorded. Outgoing phone calls from inmates may be monitored and recorded, unless the call is to an attorney or an organization known to provide legal services. What if I don't want an inmate to call me?Ĭontact the institution where the inmate is being housed and request that a block be put on your phone number. If a family member or friend on an approved calling list sets up an account specific to their phone number, then that account will be charged for the calls at the debit call rates. The recipient must accept the collect call charges. If an inmate makes a collect call, the person accepting a collect call from an inmate will pay for the cost of the call. If the inmate makes a debit call, his phone account is debited for the cost of the call. Periodic recorded messages may be inserted during the call advising the receiving party they are talking to an inmate. How do I know if an inmate is calling me?Ī recorded message may be inserted to let the person being called know that they are receiving a call from an inmate. Third party phone calls are not permitted. Debit calling capability was activated in September 2002. Inmates may place local and long distance collect calls or debit calls. What type of calls are inmates allowed/not allowed to make? Restrictions on phone use will be imposed on inmates whose status would make it contrary to the disciplined operation of the institution. Inmates must abide by institutional rules on phone usage or their privilege may be withdrawn at any time. Inmates can access telephones or make calls from their tablets, subject to the rules of that facility.Īccess to telephones/tablets is a privilege. Violators are subject to disciplinary action. Inmates are not allowed to use the PIN of another inmate or share their PIN with another inmate. Inmates are allowed to have twenty (20) numbers on their approved calling/messaging list. How does an inmate get access to telephones while in prison?ĭuring Admissions and Orientation (A&O), inmates are provided with information on how to obtain a Personal Identification Number (PIN) and how to establish a calling/messaging list. Note: You can access the applicable DOC policies by clicking on Policies under the About Us tab.ġ.5.D.4 Inmate Access to Telephones and Tablets Frequent Questions Inmate Telephone/Messaging Access
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